Remote Telehealth Appointments

Telephone or Video Dermatologist Consultations

Telehealth consultations are available for new and review appointments if you prefer, or are unable to attend the practice. This service is available for local and regional patients, no matter where you live in Australia. We regret that we are unable to provide international telehealth services to new patients. Please note that not all skin conditions are suitable for telehealth consultations e.g. mole checks. Please check with reception about the suitability of your condition before booking an appointment.

What are the fees for Telehealth Consultations?

Standard Appointments

As a guide, the teleconsultation fee for a new standard appointment is $335 (Medicare rebate $84.15 for Medicare card holders). We are unable to offer initial hair loss consultations via telehealth, but follow-up appointments can be telehealth consultations, if appropriate.

You will be required to provide a GP referral (to obtain Medicare rebates), a summary and good quality photos of your skin condition emailed for review by your dermatologist before your telephone or video consultation appointment. For video consultations, a Zoom meeting invitation link will be emailed to you for your appointment. Prescriptions, pathology forms and other relevant documents will be emailed and posted to you after your appointment. Your GP will also usually receive a letter summarizing your consultation outcome.

Please watch this excellent video guide on how to take photos of your skin with a smartphone for telehealth consultations.